Most organizations promote their best individual performers into management and then never actually teach them how to manage.
Across more than two decades of HR leadership, Njsane has seen the same pattern repeat at every organization: performance problems, disengagement, and turnover trace back not to bad people, but to undertrained managers doing their best with no real preparation for the job.
This talk names the manager gap directly, quantifies what it's actually costing the business, and gives leaders a practical way to close it, starting with the managers already in the building.